FAQs

When will my order arrive?

You can estimate your order's arrival by adding the processing and transit times. We typically process in-stock posters, prints, and photographs within 24 hours, and framed items within 5-7 business days.

How do I track my order?

You can quickly check the status of a current order with your order number and email address. As soon as your order placed, we'll send you a confirmation email that includes a tracking number.

How much will the shipping cost?

Shipping fees vary based on the quantity and type of item you've ordered.

Is my package insured?

Crystalsign.in guarantees your satisfaction and we will give you a refund or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact our Customer Support Team at 800-952-5592 or by email. What happens if only a portion of my order is available for immediate shipment?
In order to offer you the lowest shipping rates, we combine similar items in one shipment subject to the processing times of all items in the shipment. If an unexpected delay should occur that prevents available items on your order from shipping when expected, you may specifically request that the available items be shipped separately. This will not affect your shipping charges, but you must contact our customer support team directly by email or by calling us at 9667-892-897.

Does the image on your site accurately represent what I will be sent?

We strive for a high degree of image accuracy. However, in some cases, the visual representation may be approximate, or prints may vary. If you are not satisfied with the product you receive, you may return it within 10 days for a refund.

How accurate are the item dimensions listed on your web pages?

Crystalsign.in verifies the dimensions of all images on our site, but due to industry standards sizes can vary slightly. If you are not satisfied with the product you receive, you may return it within 10 days for a refund.

How do I place an order?

Add the product(s) you wish to order in your shopping cart by clicking on the "Add to Cart" button located next to the product image. When you're ready to complete your order, click "Continue Checkout" from within your cart and follow the instructions. You may also complete your order by calling us at 966-7892-897.

What payment options do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer COD (cash on delivery).

Can I cancel my order?

To cancel an order that has not yet shipped, have your order number available and contact our Customer Support Team at 96689 or by emailing support@crystalsign.in. We are unable to process cancellations for items that have already shipped. Please visit our returns page or contact us for alternate options. We are unable to add additional items to existing orders or substitute individual items. You will need to cancel your existing order and place a new one. Thanks for your patience!

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